How to Reach United Wholesale Mortgage: Phone Number, Support & Contact Tips

When dealing with home financing or managing your mortgage, having easy access to your lender is key. For borrowers and brokers alike, getting in touch with the right department quickly can make a huge difference—whether you’re resolving a payment issue, updating your information, or seeking clarification on your loan terms. That’s why knowing the United Wholesale Mortgage phone number and the right contact methods is crucial.

The Primary United Wholesale Mortgage Phone Number

United Wholesale Mortgage (UWM) ranks among the top wholesale mortgage lenders in the United States. Their business model primarily connects with independent mortgage brokers, but borrowers often need to contact them too. The main United Wholesale Mortgage phone number is:

📞 (800) 981-8898

This number is available during UWM’s regular business hours and connects you to general customer service. Whether you’re a borrower or broker, you can start here for most questions.

Why You Might Need the United Wholesale Mortgage Customer Service

There are several reasons you might need to reach out to UWM’s customer support. Here are the most common scenarios:

• You want to check the status of your mortgage application.
  
• You’re facing issues with your United Wholesale Mortgage login.
  
• You need to update your personal or banking information.
  
• You’re trying to make a mortgage payment or ask about your escrow balance.
  
• You’re looking for help as a first-time homebuyer working through the mortgage process.
  
• You need clarity on documents, loan terms, or refinance options.
  

In all these cases, the UWM customer service number is your go-to resource.

Contact Options Beyond the Phone

While the United Wholesale Mortgage phone number is the fastest way to reach a representative, UWM offers other methods to connect as well.

Email and Online Support

You can also get support via UWM’s official borrower portal. If you’re already a borrower, simply log in at uwm.com and access the help center or send a secure message.

For general inquiries, there is also an email support option, but UWM strongly encourages borrowers to use the phone for urgent matters.

Mailing Address

For those who prefer traditional communication or need to send physical documents, UWM’s mailing address is:

United Wholesale Mortgage
585 South Blvd E
Pontiac, MI 48341

Always include your loan number and contact details when mailing documents to avoid delays.

Common Issues Solved Over the Phone

When calling the United Wholesale Mortgage support number, here are a few common problems they can help you solve:

• Payment questions: Whether it’s about due dates, partial payments, or payment processing times.
  
• Escrow and taxes: Get clarity on how your escrow balance is calculated or when taxes are paid on your behalf.
  
• Statements and 1098 forms: If you didn’t receive your mortgage statement or year-end tax document.
  
• Refinancing help: Discuss current mortgage refinance rates and eligibility directly with an advisor.
  
• Loan payoff information: Learn how to request a payoff statement if you’re planning to pay off your mortgage early.
  

Their support team is trained to guide both brokers and borrowers, making the United Wholesale Mortgage customer service number one of the most valuable tools in your financial journey.

United Wholesale Mortgage Login Support

A surprisingly common issue is trouble accessing your UWM account online. Whether you’ve forgotten your password or are locked out, you can call the mortgage support number to speak with a technical rep. They’ll walk you through resetting your login or verifying your identity.

Alternatively, you can click “Forgot Password” on the login page and follow the prompts to regain access.

United Wholesale Mortgage for Brokers: A Dedicated Line

If you’re a mortgage broker working with UWM, the company provides a separate broker support line and a dedicated portal. This allows you to:

• Submit loan packages
  
• Track loan statuses
  
• Communicate with your underwriter
  
• Access training tools and marketing materials
  

While brokers may start at the general United Wholesale Mortgage phone number, they often get routed quickly to internal departments for faster resolution.

Tips for a Smoother Customer Service Call

To make your call to UWM customer support as efficient as possible, keep the following tips in mind:

• Have your loan number ready: This helps identify your account instantly.
  
• Call during non-peak hours: Try mid-morning or mid-afternoon to avoid long wait times.
  
• Write down your questions: Stay on track during the call and ensure all your concerns are addressed.
  
• Request a reference number: If your issue requires follow-up, a call reference number helps maintain continuity.
  

Remember, most customer support issues are resolved in one call when you’re prepared with the right information.

Are There Any Alternatives to Calling?

Yes, but they may take longer. If your inquiry isn’t time-sensitive, try these options:

• Live Chat (if available on the portal)
  
• Email request via their contact form
  
• Social media (for basic public queries)
  

Still, the most reliable and efficient option remains the official United Wholesale Mortgage phone number, especially for issues involving payments, loan documents, or account verification.

Final Thoughts

Whether you’re managing an existing mortgage or exploring loan options through a broker, contacting United Wholesale Mortgage shouldn’t be a hassle. Save the UWM phone number (800-981-8898) in your contacts for quick access, and don’t hesitate to use their borrower portal or email for non-urgent matters.

Customer service is an essential part of the mortgage experience. With UWM, you have multiple ways to connect—each designed to ensure transparency, speed, and support. So the next time you have a question, need help logging in, or want to verify a payment, you know exactly where to turn.

FAQ

1. How do I contact United Wholesale Mortgage?
You can contact UWM by calling (800) 981-8898, using their borrower portal at uwm.com, or mailing documents to their Michigan headquarters.

2. What is UWM’s customer service number?
The United Wholesale Mortgage customer service number is (800) 981-8898, available during regular business hours for both borrowers and brokers.

3. Is United Wholesale Mortgage only for brokers?
No, UWM works with brokers, but borrowers with active loans can also reach customer service directly for help with payments, statements, and more.

4. What should I do if I can’t log in to my UWM account?
If you’re locked out of your UWM account, use the “Forgot Password” option on the login page or call their support number for assistance.

5. Can I email United Wholesale Mortgage?
UWM prefers phone calls for urgent matters, but borrowers can send secure messages through the portal or use the contact form on their website.